Strata Master

Thanks for helping Strata Master grow!

As we continue to invest in the development and growth of our Strata products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Your valuable feedback and suggestions will also be used to develop new features and enhancements in Rockend’s cloud-based solutions.

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  1. Levy notice delivery methods - print and email at the same time

    Ability to email owner and print copy for agent or visa versa. Currently can only either print or email - not do both at same time.

    53 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Supporters,

    We appreciate your input. User Voice suggestions are constantly reviewed and used when revising our product roadmap.

    Given the complexity of the Strata Master desktop solution, this suggestion cannot be considered at this time. However, your suggestion will remain open for voting so that it can be considered for Strata Master Cloud.

    Kind Regards
    Amy

  2. Online invoice approval

    We have noted some other strata companies having following options where we were not yet offered by Rockend: approval of invoices online by the Treasurer.

    49 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Email addresses for agents

    Allow for two email addresses provision for rental agents (one for general correspondence / one for levy notices)

    42 votes
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    READY FOR VOTES  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Notify contractors that their quote was unsuccessful

    In the repairs and maintenance diary, if you mark quote as received but rejected, an automated email could be sent to the contractor to thank them for providing the quote but to let them know that they unfortunately did not win the job in this instance.

    41 votes
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    2 comments  ·  fileSMART  ·  Flag idea as inappropriate…  ·  Admin →
  5. Multiple Owners for 1 Lot

    In SM you can currently only add one owner. We have seen a huge increase with multiple people/companies purchasing 1 property. There is a character limit for the name so cannot enter them all.

    36 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Supporters,

    We appreciate your input. User Voice suggestions are constantly reviewed and used when revising our product roadmap.

    Given the complexity of the Strata Master desktop solution, this suggestion cannot be considered at this time. However, your suggestion will remain open for voting so that it can be considered for Strata Master Cloud.

    Kind Regards
    Amy

  6. Work Orders - ability to attach a quote

    Allowing the written pdf quotes to also be attached to the repair job in the same way that a photo for a repair can be attached.

    34 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Mail Merge - add attachments

    The ability to add attachments in Mail Merge

    31 votes
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    READY FOR VOTES  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow all mail merge fields to be used in one mail merge document

    It would be great to have the ability to include any mail merge field in any document. For example i cannot use a owner mail merge letter and insert the meeting date via a merge field.

    29 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Supporters,

    We appreciate your input. User Voice suggestions are constantly reviewed and used when revising our product roadmap.

    Given the complexity of the Strata Master desktop solution, this suggestion cannot be considered at this time. However, your suggestion will remain open for voting so that it can be considered for Strata Master Cloud.

    Kind Regards
    Amy

  9. Meeting Wizard - amending motion numbers

    Provide a more user friendly way to re-number motions in agendas. Currently you have to double click on each cell to do so. This can be time consuming if you have 30+ motions to re-number

    29 votes
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    READY FOR VOTES  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Email levies to additional contact if main contact is posted

    Would like to be able to email levies to additional contacts in SM even if the main contact is posted.

    26 votes
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    READY FOR VOTES  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. User licences being held up by users being logged in

    We would like the ability to log users out of STRATA Master as and when needed without the user licences being held up

    26 votes
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    READY FOR VOTES  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Duplicate creditor invoice warning

    Duplicate creditor invoice warning - currently SM only warns if the duplicated invoice is created for the same plan. We would like to have a feature that would warn if the same invoice is entered for a different plan to avoid duplication.

    26 votes
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    READY FOR VOTES  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Search for invoice numbers in fileSMART

    Ability to search for invoice numbers in fileSMART

    25 votes
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    1 comment  ·  fileSMART  ·  Flag idea as inappropriate…  ·  Admin →
  14. Secondary Debtor

    To have an option to invoice a secondary debtor i.e. tenant/contractor without having to create an existing lot.

    24 votes
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    READY FOR VOTES  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Pay levies by direct debit

    We would like the ability for a direct debit facility so that customers may pay their levies directly to the agency

    20 votes
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    READY FOR VOTES  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Linked Contact Cards

    We would like to be able to check while in a contact card, whether it is a linked contact card and also be able to click an icon which will bring up details of the other properties that linked contact card is attached to.

    19 votes
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    READY FOR VOTES  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bulk Email Wizard - Email Owners, Tenants and Agents at the same time

    Ability to be able to select all groups so that one email can be produced for example: to advise of a pending Fire Inspection where all parties are usually advised.
    To have to go through and select all groups one by one would also mean the possibility that an owner (committee member) may also be listed as a resident, they stand to get duplicate emails on the same topic.

    19 votes
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    READY FOR VOTES  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Copy/paste fields without having to go into Edit Mode

    It would be good to have the ability to copy the bank account number, the TFN and ABN for a strata plan without first having to put them into edit mode. We often have to provide this information to others and there is a risk it will get inadvertently changed when putting them into edit mode to be able to copy and paste.

    19 votes
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    READY FOR VOTES  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. Meeting Wizard - templates for individual plans

    Ability to create templates to an individual plan outside of the predefined global settings in STRATA Master.

    18 votes
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    READY FOR VOTES  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Hide cancelled transactions or journals

    It would be helpful if you can hide the journals so that it doesn't show on customer facing reports as it looks messy. It would be great if this could be configured via user - so only certain users can delete. MYOB and Vision both have this functionality.

    16 votes
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    READY FOR VOTES  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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